Shipping policy

Last updated: 9th March 2026

At Metaphysics.SG, every order is carefully prepared and handled with respect for both product quality and spiritual practices. Some items may require preparation or blessing before they are shipped.

 

Order Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed.

For items that require blessing, consecration, or spiritual preparation, processing may take 3–7 business days depending on the nature of the service.

Customers will be notified if additional time is required.

Orders are not processed on weekends or public holidays.

 

Shipping Locations

We currently ship to:

  • Singapore
  • Malaysia
  • Selected international destinations

If your location is not available during checkout, please contact us before placing an order.

 

Shipping Time

Estimated delivery times:

Singapore

  • 1–3 business days after dispatch

Malaysia

  • 3-5 business days after dispatch

International Orders

  • 7–14 business days depending on destination and customs processing

Please note that delivery times may vary due to shipping carrier delays or customs clearance.

 

Shipping Fees

Shipping fees are calculated at checkout unless otherwise stated.

From time to time, Metaphysics.SG may offer free shipping promotions for selected products or order values.

 

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information where available.

Please allow some time for tracking information to update after dispatch.

 

Customs and Import Duties

For international orders, customs duties or import taxes may apply depending on the destination country.

These charges are the responsibility of the customer and are not controlled by Metaphysics.SG.

 

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order is returned to us, additional shipping fees may apply for reshipment.

 

Lost or Delayed Packages

Metaphysics.SG is not responsible for delays caused by:

  • Shipping carriers
  • Customs clearance
  • Weather or unforeseen circumstances

If your package appears lost, please contact us and we will assist in investigating the shipment.

 

Damaged Packages

If your package arrives damaged, please contact us within 72 hours of delivery with photos of:

  • The package
  • The damaged item

We will review the case and assist with a replacement or resolution where appropriate.

 

Contact

For shipping-related questions, please contact:

Metaphysics.SG